Terms of Service

Bitterroot Data Recovery

Effective Date: Febuary 15, 2026


1. Overview

These Terms of Service (“Terms”) govern your use of the Bitterroot Data Recovery website and services.

By using this website or submitting a device for evaluation, you agree to these Terms.

If you do not agree, please do not use our services.


2. Scope of Services

Bitterroot Data Recovery provides:

  • Logical data recovery services
  • Drive diagnostics
  • Secure data wiping
  • Backup consultation

Mechanical or clean-room recovery services are not performed in-house and may be referred to third-party providers.


3. No Guarantee of Recovery

Data recovery is a best-effort service.

Bitterroot Data Recovery does not guarantee:

  • Full recovery of all data
  • Recovery of specific files
  • Restoration of device functionality

Some data may be permanently unrecoverable due to prior damage, overwriting, encryption, firmware failure, or mechanical defects.


4. Client Responsibility

Clients confirm that:

  • They are the legal owner of the device or have authorization from the owner
  • The device does not contain illegal materials
  • They understand recovery attempts may expose existing device weaknesses

Bitterroot Data Recovery reserves the right to refuse service at its discretion.


5. Limitation of Liability

To the fullest extent permitted by law:

Bitterroot Data Recovery shall not be liable for:

  • Permanent data loss
  • Hardware failure
  • Business interruption
  • Lost profits
  • Emotional distress
  • Incidental or consequential damages

Maximum liability shall not exceed the amount paid for services rendered.


6. Confidentiality

All devices and data are handled confidentially.

Data is accessed only as necessary to verify recovery results.

Recovered data will be removed from recovery systems after delivery unless otherwise requested.


7. Payment Terms

Pricing is based on diagnostic findings and complexity.

Payment is due upon successful data recovery and client verification unless otherwise agreed in writing.

Diagnostic fees (if applicable) are non-refundable.


8. Device Storage and Abandonment

Clients are responsible for retrieving devices within 30 days of notification.

Unclaimed devices after 30 days may be considered abandoned and disposed of at Bitterroot Data Recovery’s discretion.


9. Website Disclaimer

Information on this website is provided for informational purposes only.

Bitterroot Data Recovery makes no guarantees regarding website accuracy or uninterrupted availability.


10. Third-Party Referrals

If advanced recovery is referred to a third-party clean-room provider, Bitterroot Data Recovery is not responsible for the actions, pricing, or outcomes of that third party.


11. Governing Law

These Terms are governed by the laws of the State of Montana.


12. Modifications

Bitterroot Data Recovery reserves the right to update these Terms at any time. Updated terms will be posted on this website.